Privacy Policy
Last updated: April 15, 2026
This Privacy Policy describes how information is collected, used, and protected when using the mobile application "Tarjeta Amigo Arco Iris" (the "Application").
1. Company Information
This Application is developed by TecnoWorld and operates in collaboration with Hospital Arco Iris S.R.L., located in Bolivia.
2. Purpose of the Application
The Application provides users with access to services related to the "Tarjeta Amigo" program, including:
- Access to account and membership information
- Viewing benefits and available services
- Receiving notifications and updates
- Secure access to external systems related to healthcare services
3. Medical Information Disclaimer
The Application does not collect, store, or process medical records, diagnostic images, or sensitive health data.
The Application acts solely as an access point or gateway that allows users to securely connect to external systems managed by Hospital Arco Iris, such as imaging or diagnostic platforms.
Any medical information displayed to the user is provided directly by these external systems and is subject to their own privacy and security policies.
The Application does not retain copies of such medical information on the device or its servers.
4. Information We Collect
4.1 Personal Data
We may collect limited personal information provided by the user, such as:
- Name
- Email address
- Account-related identifiers
4.2 Usage Data
We may automatically collect:
- Device type and operating system
- IP address
- App usage interactions
- Diagnostic and performance data
5. How We Use Information
We use collected data to:
- Provide access to Application services
- Authenticate users
- Improve performance and user experience
- Send notifications related to services
- Ensure security and prevent misuse
6. Data Sharing
We do not sell or rent user data.
We may share information only with:
- Authorized service providers
- Systems operated by Hospital Arco Iris
- Legal authorities when required by law
7. Data Security
We implement reasonable technical and organizational measures to protect user information. However, no system is completely secure.
8. Data Retention
We retain personal data only for as long as necessary to provide the Application services or comply with legal obligations.
9. User Rights
Users may:
- Request access to their personal data
- Request correction or deletion
- Contact us regarding privacy concerns
10. Third-Party Services
The Application may provide access or redirection to external platforms operated by Hospital Arco Iris or its partners.
We are not responsible for the privacy practices or content of such external services. Users should review their respective privacy policies.
11. Children's Privacy
This Application is not intended for children under the age of 13.
12. Changes to this Policy
We may update this Privacy Policy from time to time. Changes will be published within the Application or official website.
13. Contact
If you have any questions about this Privacy Policy, you may contact us:
- Email: next.openhai@gmail.com